Our Policies

Environmental Policy

With more than 4,600 hotels, IHG understands the need for a long-term commitment to grow in a way that manages our impact on the environment and community.

In 2007, IHG became the first major hotel group to measure both our environmental and carbon footprints.

All Rooms

IHG recently launched an online tool called Green Engage to all the hotels to help improve environmental performance and reduce costs.

Holiday Inn Rotorua is an official Rotorua Sustainable Charter Member – http://www.sustainablenz.com/

Holiday Inn Rotorua has been awarded ‘Enviro Gold’ status by Qualmark

Privacy Policy

Your privacy is important to Holiday Inn Rotorua. To help protect your privacy, we adhere to the following:

• This Web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this Web site will provide customers with the means to make sure that Personal Information is correct and current.

• The Web site and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products. This Web site may also carefully select other companies to send our customers information about their products or services (a “Secondary Use”).

• If this Web site intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service.

• This Web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Holiday Inn Rotorua or the site: (b) protect and defend the property rights of Holiday Inn Rotorua or this site, and (c) act under exigent circumstances to protect personal safety of users of Holiday Inn Rotorua hotels, the site, or the public.

• If, at any time, a customer believes that this Web site has not adhered to these principles, please notify Holiday Inn Rotorua by email at reservations@holidayinnrotorua.co.nz and we will use all commercially reasonable efforts to promptly determine and correct the problem.

• Customers should also be aware that data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”. Cookies are small text files a Web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that can access a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however note that cookies may be necessary to provide customers with certain features (e.g. customized delivery of information) available on this Web site.

• Email addresses collected by Holiday Inn Rotorua will only be used to communicate promotions, offers and competitions from the InterContinental Hotel’s Group. You have the right to amend your details at any time, or request to be taken off the Holiday Inn Rotorua mailing list.