Rotorua Hotel Facilities

Along with superb hotel accommodation Holiday Inn Rotorua offers a variety of facilities for your use during your stay.


Heated Outdoor Swimming Pool and Spas

Enjoy an relaxing soak in our outdoor geothermally heated pool and two spas. The spas are situated in a lush garden setting, with glimpses of the geothermal valley beyond the boundary.

The swimming pool is surrounded by a paved area with seating to enjoy an outdoor meal. As well as a large grassed area. The pool and spa area is available for use between 8:00 am – 9:30 pm every day.


Fitness Centre

The hotel Fitness Centre is accessible 24 hours per day using your room key. Towels are provided. Holiday Inn Rotorua is also located very close to the Redwoods Forest and the Rotorua Walkway circuit, providing numerous options for walking, running and cycling.

Gym includes: Weights, exercycle, fitness stepper, rowing machine, treadmill, swiss ball, multi-function strength machine


Mountain Biking FacilitiesMountain Biking Facilities

The hotel is located only minutes from the Redwood Forest. Holiday Inn Rotorua is the perfect base for mountain biking.

To make life easier for cyclists, we offer a dedicated bike washing station outside the hotel featuring a hosing area and bike racks for drying. There is also a secure storage area inside the hotel so your bike is dry and safe.



Wi-Fi and Internet

Wi-Fi is free and available throughout the hotel. Wired broadband internet access is available in all guest rooms. Details on how to connect will be explained at check-in.



Guest Laundry

The hotel has two self service guest laundries, one in the main Tower Wing and the other on the Ground Floor in the Whaka Wing. NZ$2 coins are required to operate the machines which automatically dispense liquid detergent.

Alternatively, the hotel has an external laundry and dry cleaning service collection daily, every day except public holidays. Laundry collected from your room before 8.30am will be returned to your room on the same day.


Lobby Shop

A wide range of New Zealand crafts and souvenirs, including clothing, carvings and jewellery are available from our lobby Souvenir Shop. There is also a great selection of small gifts to satisfy those both young and old. The lobby shop is open 7.30am until 10am and 6pm until 9.30pm.


Car Park

A complimentary car park is available for guest use. On occasion this may be fully utilised, in which case there is plenty of additional parking in surrounding streets.

The car park is accessed via the Froude Street entrance, with ample car and bus parking.


Complimentary Shuttle Service

Our complimentary shuttle operates between the hours of 8am – 9.15pm, leaving the hotel on the hour, and returning from the Rotorua Tourism Centre located on Fenton Street at quarter past the hour, subject to passengers.

The complimentary shuttle operates on demand, so all you need to do is advise reception if you would like to be dropped off, and then call the hotel when you are ready to be picked up.

Payment options:

Cash and EFTPOS are available and incur no transaction fees. Credit Cards accepted: Visa, MasterCard, American Express, Diners Club and JCB

Credit Card fees: Credit card payments incur a merchant service fee of 3% for American Express, Diners Club and JCB (except advance purchase rates) and 1.5% for other cards (and all advance purchase rates), in addition to the total amount payable.