Rotorua Hotel Facilities

Along with superb hotel accommodation Holiday Inn Rotorua offers a variety of facilities for your use during your stay.


Heated Outdoor Swimming Pool and Hot Pools

Enjoy a relaxing soak in our outdoor geothermally heated pool and two hot pools. The spa pools are situated with glimpses of the geothermal valley beyond the boundary.

The swimming pool is surrounded by a paved area with seating to enjoy an outdoor meal. As well as a large grassed area for catching the sun. Also the Play Zone is right there if the kids want to chill out while you have a longer soak.

The pool and spa area is open between 8:00 am – 9:30 pm every day.


Fitness Centre

The hotel Fitness Centre is accessible 24 hours, using your room key. Towels are provided.

Holiday Inn Rotorua is located very close to the Redwoods Forest and the Rotorua Walkway circuit, providing options for walking, running and cycling.

Gym includes: Weights, exercycle, fitness stepper, rowing machine, treadmill, swiss ball, multi-function strength machine


Mountain Biking FacilitiesMountain Biking Facilities

The hotel is located minutes from the Redwood Forest and Waipa Mountain Biking Park.

Holiday Inn Rotorua is the perfect base for mountain biking.

To make life easier for cyclists, we have a dedicated bike washing station featuring a hosing area and bike racks for drying.

There is a secure storage area inside the hotel so your bike is kept dry and safe on your holiday.



Unlimited Wi-Fi

Wi-Fi is available throughout the hotel and is available in all guest rooms. Details how to connect your devices will be explained at check-in.



Guest Laundry

The hotel has two self service guest laundries, one in the main Tower Wing and the other on the Ground Floor in the Whaka Wing. Check at reception for tokens to operate the machines. $4 to wash and dry. Laundry detergent is included.

Alternatively, the hotel has an external laundry and dry cleaning service collection daily, every day except public holidays.

Laundry collected from your room before 8.30am will be returned to your room on the same day.


Lobby Shop

A wide range of New Zealand crafts and souvenirs, including clothing, carvings and jewellery are available from our lobby Souvenir Shop. There is a great selection of gifts to satisfy those on holiday or back home.


Car Park

Complimentary car parking is included for guest use. On occasion this may be fully utilised, there is plenty of additional parking in the near by streets.

The car park is accessed via the Froude Street entrance.


Complimentary Shuttle Service

Our complimentary shuttle operates between the hours of 8am – 9.15pm, leaving the hotel on the hour, and returning from the Rotorua Tourism Centre located on Fenton Street.

The complimentary shuttle operates on demand, so advise reception if you would like to be dropped off, and then call the hotel when you are ready to be picked up.

Payment options:

Cash and EFTPOS are available and incur no transaction fees.

Credit Card fees: Credit card payments incur a merchant service fee of 3% for American Express, Diners Club and JCB (except advance purchase rates) and 1.5% for other cards (and all advance purchase rates), in addition to the total amount payable.